Mercedes-Benz (China) Automotive Sales Co., Ltd. and Beijing Benz Automotive Co., Ltd. recall some imported GLE SUVs, GLS SUVs and domestic C-class vehicles

China Quality News Network News, according to the website of the State Administration for Market Regulation on November 29, Mercedes-Benz (China) Automotive Sales Co., Ltd. and Beijing Benz Automobile Co., Ltd. recently filed a recall plan with the State Administration for Market Regulation in accordance with the requirements of the "Regulations on the Management of Recall of Defective Automobile Products" and the "Implementation Measures for the Management of Recall of Defective Automobile Products".

Mercedes-Benz (China) Automotive Sales Co., Ltd. 

From November 30, 2022, some imported GLE SUVs and GLS SUVs with production dates from May 21, 2019 to April 22, 2022 will be recalled, totaling 131,924 vehicles. 

Due to deviations in the assembly process of some vehicles within the scope of this recall, the rear door window glass trim strip is not firmly fixed. During the driving of the vehicle, the rear door window glass trim strip may loosen or fall off, increasing the risk of accidents or injury to other road users around the vehicle, posing a safety hazard. 

Mercedes-Benz (China) Automotive Sales Co., Ltd. will check whether the rear door window glass trim strip is firmly fixed for vehicles within the scope of the recall through authorized dealers. If it is loose, check whether the bracket of the trim strip is damaged. If the bracket is intact, reinstall the bracket; if the bracket is damaged, replace the corresponding rear door triangular window to eliminate safety hazards. 

Mercedes-Benz (China) Automotive Sales Co., Ltd. 

From January 13, 2023, a total of 29,251 imported GLS SUVs with production dates between January 25, 2019 and June 23, 2022 will be recalled. 

The spring in the third-row seat back locking mechanism of some vehicles within the scope of this recall may not be installed as required, resulting in the failure of the third-row seat back lock in the event of a vehicle collision, and the seat back fixing will be affected, increasing the risk of occupant injury and posing a safety hazard. 

Mercedes-Benz (China) Automotive Sales Co., Ltd. will inspect the springs in the third-row seat back locking mechanism for vehicles within the scope of the recall through authorized dealers. If the spring is missing or not properly installed, the corresponding seat back frame will be replaced free of charge to eliminate safety hazards. 

Beijing Benz Automotive Co., Ltd. 

From December 19, 2022, a total of 3,041 C-Class vehicles with production dates between October 28, 2021 and December 27, 2021 will be recalled. 

Some vehicles within the scope of this recall may experience cracking in the transmission support weld due to deviations in the manufacturing process of the transmission support. Forces and vibrations generated during vehicle operation may damage the transmission support, causing the transmission height to decrease. In extreme cases, the connection between the transmission and the drive shaft may be broken, causing the vehicle to lose power. In addition, damaged parts may be separated from the vehicle, increasing the risk of injury or accidents to other road users around the vehicle, posing a safety hazard. 

Beijing Benz Automotive Co., Ltd. will check the production time of the transmission support for vehicles within the scope of the recall through authorized Mercedes-Benz dealers. If the production time is within the affected range, the transmission support will be replaced free of charge to eliminate safety hazards. 

Mercedes-Benz (China) Automobile Sales Co., Ltd. and Beijing Benz Automobile Co., Ltd. will notify relevant owners of the recall by registered mail and other means. Users can call the service hotline: 400-818-1188 through landline or mobile phone for consultation (service hours are Monday to Sunday, 24 hours a day). In addition, you can also log in to the website www.dpac.org.cn, www.recall.org.cn, and follow the WeChat official account (SAMRDPAC) for more information and reflect defect clues.